Terms of Service for Bobbie

Introduction

Welcome to Bobbie, your AI companion app designed specifically for seniors. These Terms of Service ("Terms") govern your use of the Bobbie mobile application and related services (collectively, the "Service"). By downloading, installing, or using Bobbie, you agree to be bound by these Terms.

Who We Are

Bobbie is operated by Vaib Studio. We provide an AI companion service that offers personalized conversations, support, and companionship through both text and voice interactions, specifically designed with senior users in mind.

Acceptance of Terms

By using Bobbie, you confirm that you:

• Are at least 18 years old
• Have the legal capacity to enter into these Terms
• Agree to comply with all applicable laws and regulations
• Have read and understood our Privacy Policy

If you do not agree to these Terms, you must not use the Service.

Description of Service

Core Features

Bobbie provides:

• AI-powered text and voice conversations
• Personalized responses based on your interests and background
• Senior-friendly interface with accessibility features
• Conversation history and continuity across sessions
• Optional wellness check reminders
• Emergency contact storage for your reference

Third-Party Integrations

Our Service includes:

• Facebook Login: Optional authentication and profile enhancement
• ElevenLabs: AI voice conversation technology
• Location Services: Optional local context and recommendations
• Push Notifications: Wellness checks and app updates

Account Registration and Security

Account Creation

You may create an account using:

• Email address and password
• Facebook Login (recommended for enhanced personalization)

Account Security

You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized use
• Using accurate and current information in your profile

Account Termination

You may terminate your account at any time by:

• Contacting us at hello@vaibstudio.com
• Following in-app account deletion procedures

We may terminate or suspend your account if you violate these Terms.

Acceptable Use Policy

Permitted Uses

You may use Bobbie to:

• Engage in conversations for companionship and support
• Share personal experiences and interests
• Receive information and recommendations
• Store emergency contact information
• Customize accessibility settings for your needs

Prohibited Uses

You may NOT use Bobbie to:

• Share illegal, harmful, or offensive content
• Attempt to bypass security measures or access restrictions
• Reverse engineer, decompile, or modify the app
• Use the Service for commercial purposes without authorization
• Impersonate others or provide false information
• Harass, abuse, or threaten other users or our staff
• Share content that violates intellectual property rights
• Distribute malware or other harmful code

Content Guidelines

When interacting with Bobbie:

• Be respectful in your conversations
• Do not share sensitive financial or medical information unless necessary
• Avoid sharing personal information of others without consent
• Remember that conversations may be recorded for service improvement

Voice Services and Charges

ElevenLabs Voice Features

Voice conversations are provided through ElevenLabs and include:

• Real-time AI voice responses with 75ms latency
• High-quality audio processing
• Conversation transcription and analysis
• WebRTC connection for optimal performance

Voice Service Costs

Voice Data Processing

By using voice features, you consent to:

• Audio recording and processing by ElevenLabs
• Conversation transcription for service improvement
• Storage of voice data for conversation continuity
• Analysis of speech patterns for personalization

Facebook Integration

Facebook Login Benefits

When you connect with Facebook, we can:

• Personalize conversations based on your interests
• Use your profile information for better context
• Simplify the login process
• Keep your profile information current

Facebook Data Collection

We collect Facebook data as detailed in our Privacy Policy, including:

• Basic profile information (name, email, profile picture)
• Demographics (age, gender, location)
• Interests (Facebook likes and categories)
• Permissions granted to our app

Facebook Permissions

• We only request essential permissions initially
• Advanced permissions require Facebook App Review
• You can manage permissions through Facebook settings
• You can disconnect Facebook login at any time

Privacy and Data Protection

Data Collection and Use

Our collection and use of your personal information is governed by our Privacy Policy. By using Bobbie, you consent to:

• Collection of conversation data for service improvement
• Processing of personal information for personalization
• Storage of data on secure US-based servers
• Sharing of data with third-party service providers as outlined

Your Privacy Rights

You have the right to:

• Access, correct, or delete your personal data
• Export your conversation history and profile data
• Opt-out of data collection where possible
• Request clarification about our data practices

Intellectual Property

Our Rights

Bobbie and all related content, features, and functionality are owned by Vaib Studio and are protected by copyright, trademark, and other intellectual property laws.

Your Content

You retain ownership of content you create, but by using Bobbie, you grant us:

• A license to use your conversation data to improve the Service
• Permission to store and process your interactions
• Right to create anonymized datasets for research and development

Third-Party Content

The Service may include content from third parties, including:

• AI-generated responses from ElevenLabs and OpenAI
• Information from Facebook profiles
• Location data from mapping services

Disclaimers and Limitations

Service Availability

We strive to provide reliable service, but we cannot guarantee:

• Uninterrupted access to the Service
• Error-free operation
• Compatibility with all devices or operating systems
• Availability of third-party integrations

AI Limitations

AI Responses:

• Are generated by artificial intelligence and may contain errors
• Should not be considered professional advice
• May not always be appropriate or accurate
• Are intended for companionship and general information only

Emergency Situations

Limitation of Liability

Service Limitations

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

• We provide the Service "as is" without warranties
• We disclaim all warranties, express or implied
• We are not liable for indirect, incidental, or consequential damages
• Our total liability is limited to the amount you paid for the Service

Third-Party Services

We are not responsible for:

• Failures or errors in ElevenLabs voice processing
• Facebook login or data synchronization issues
• Network connectivity problems
• Device compatibility issues

Subscription and Billing

Service Tiers

Billing Terms

• Voice charges are billed monthly
• Payments are processed through your app store
• Refunds are subject to app store policies
• We will notify you of any price changes

Subscription Cancellation

You may cancel voice services at any time:

• Contact hello@vaibstudio.com
• Use app store subscription management
• Switch to text-only mode in app settings

Modification of Terms

Changes to Terms

We may modify these Terms at any time:

• Changes will be posted in the app and on our website
• Material changes will be communicated via email or notification
• Changes take effect 30 days after posting
• Continued use indicates acceptance of new Terms

Notice of Changes

We will provide notice of significant changes through:

• In-app notifications
• Email to registered users
• Updates to this document with revision dates

Governing Law and Dispute Resolution

Applicable Law

These Terms are governed by the laws of the United States and the state in which Vaib Studio is incorporated, without regard to conflict of law principles.

Dispute Resolution

Severability and Entire Agreement

Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

Entire Agreement

These Terms, together with our Privacy Policy, constitute the complete agreement between you and Vaib Studio regarding the Service.

Contact Information

Summary for Seniors

We know legal terms can be confusing. Here's what's most important: